Canada
Complimentary shipping on all orders within Canada.
Complimentary pickup is available in Montreal.
Returns and Exchanges
We offer complimentary returns and exchanges within Canada.
Returns and Exchanges are accepted within 14 days of receiving your order.
United States
Complimentary shipping on all orders over 250 CAD.
Orders below CAD $250 are subject to a flat CAD $15 shipping fee.
All U.S. duties and tariffs are prepaid on all orders, with no additional fees upon delivery.
Returns and Exchanges
U.S. exchanges are complimentary within 14 days of receiving your order.
Returns are accepted within 14 days of receiving your order. A 15 CAD restocking fee will be deducted from the refund. This helps us maintain the quality and integrity of each piece.
International (outside Canada & USA)
Complimentary shipping with tracking on all orders over CAD $500.
Orders below CAD $500 are subject to a flat CAD $35 shipping fee with tracking included.
Duties and taxes are not included and may be charged upon delivery by your local customs authority.
Returns and Exchanges
Returns and exchanges are currently limited to Canada and the United States. All international orders are final sale.
General Conditions
Items must be unworn, unused, in original condition, with tags and original packaging.
If you have any questions regarding sizing or fit, our team is always happy to assist you in finding the right piece before placing your order. This helps ensure a thoughtful purchase and reduces unnecessary back and forth. please contact us at hello@dorsali.com
Response time: within 24 hours
Want to initiate a return or exchange?
To initiate a return or exchange, please contact us at hello@dorsali.com and we will provide a shipping label.
For any further inquiries, please email us at hello@dorsali.com