Politique de remboursement

Canada

Returns and Exchanges
We offer complimentary returns and exchanges within Canada.
Returns and Exchanges are accepted within 14 days of receiving your order.

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United States

Returns and Exchanges
U.S. exchanges are complimentary within 14 days of receiving your order.

Returns are accepted within 14 days of receiving your order. A 15 CAD restocking fee will be deducted from the refund. This helps us maintain the quality and integrity of each piece.

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International (outside Canada & USA)

Returns and Exchanges
Returns and exchanges are currently available only in Canada and the United States. All international orders are final sale.

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General Conditions

Items must be unworn, unused, in original condition, with tags and original packaging.

If you have any questions regarding sizing or fit, our team is always happy to assist you in finding the right piece before placing your order. This helps ensure a thoughtful purchase and reduces unnecessary back and forth. Please contact us at hello@dorsali.com. Response time: within 24 hours.

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Want to initiate a return or exchange?

To initiate a return or exchange, please contact us at hello@dorsali.com and we will provide a shipping label.

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For any further inquiries, please email us at hello@dorsali.com.